Provider of technology-enabled recovery and analytics services for healthcare, government, and student loan markets.
Performant Financial Corporation operates as a prominent provider of technology-enabled services specializing in audit, recovery, outsourced customer solutions, and advanced analytics across the United States. The company's primary focus lies in delivering recovery services for clients participating in the Federal guaranteed student loan program, as well as private institutions. It excels in identifying and managing defaulted borrowers within its clients' student loan portfolios, undertaking rehabilitation efforts, and recovering overdue student loans.
Moreover, Performant Financial Corporation extends its expertise to tax recovery services for federal, state, and municipal agencies, facilitating the retrieval of government debts on behalf of various federal entities. The company also offers audit and recovery solutions aimed at identifying erroneous healthcare payments within both public and private healthcare sectors. This includes pinpointing improper payments resulting from coding errors, unnecessary procedures, incomplete documentation, and outdated fee schedules.
In addition to its recovery and audit capabilities, Performant Financial Corporation provides comprehensive outsourced services through its first-party call center operations and other outsourced functions. The company's Performant Insight platform enhances its service offerings by delivering post- and pre-payment audits of healthcare claims, detecting instances of fraud, waste, and abuse in healthcare claims, coordinating benefits, and identifying pharmacy-related fraudulent activities.
Founded in 1976 and headquartered in Livermore, California, Performant Financial Corporation was originally established as DCS Holdings, Inc. before rebranding in 2005. The company leverages its extensive industry experience and technological prowess to serve a diverse clientele including government agencies, healthcare providers, educational institutions, and private enterprises, ensuring efficient recovery solutions and enhanced financial outcomes for its clients.