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Yext, Inc. specializes in organizing business information to deliver accurate answers to consumer inquiries across North America and globally. At its core, Yext operates a robust cloud-based platform that empowers businesses to manage and update critical information about their operations, enhancing their online presence and customer engagement. Through the Yext platform, customers can maintain control over essential business facts, including details like business addresses, contact numbers, operational hours, and professional credentials, ensuring consistency across various digital platforms, such as maps, search engines, and social media networks.
The company’s innovative knowledge network spans approximately 200 digital services, ranging from maps and apps to intelligent GPS systems and digital assistants. This expansive network enables businesses to synchronize and optimize their information across diverse online channels, thereby improving visibility and accessibility for consumers seeking accurate and up-to-date information about their products and services.
Yext primarily caters to key industries including healthcare, retail, and financial services, offering tailored solutions that streamline information management and enhance customer interactions. Beyond basic business details, the platform facilitates the management of professional profiles, job listings, FAQs, and other relevant content, ensuring comprehensive and authoritative representation across digital touchpoints.
Founded in 2006 and headquartered in New York City, Yext continues to innovate in the field of digital knowledge management, helping businesses of all sizes harness the power of accurate information to drive customer engagement and business growth. With a commitment to maintaining data integrity and enhancing consumer experience, Yext remains a pivotal player in the evolving landscape of digital marketing and customer relationship management.
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