Provider of digital customer experience solutions, IT, and advisory services for global organizations.
TELUS International (Cda) Inc. specializes in designing, building, and delivering digital solutions for enhancing customer experience (CX) across global markets including Europe, North America, the Asia-Pacific, and Central America. The company is dedicated to supporting the complete lifecycle of its clients' digital transformation journeys, offering a comprehensive suite of services.
Key offerings include robust data solutions encompassing data collection, annotation, validation, and relevance services, crucial for enhancing operational efficiencies and customer insights. Additionally, TELUS International provides cutting-edge AI and bots, enterprise mobility solutions, cloud contact center services, big data analytics, platform transformation, and UX/UI design expertise.
The company also excels in delivering cloud platform and partner services, quality testing, system operations, Internet of Things (IoT) solutions, engineering services, enterprise platform services, and IT services. Moreover, TELUS International offers strategic digital consulting, data and customer analytics, workforce management solutions, and digital strategy services.
With a diverse client base spanning technology, gaming, ecommerce, financial technology, healthcare, communications, media, automotive, travel, and hospitality industries, TELUS International is committed to driving innovation and operational excellence. Founded in 2005 and headquartered in Vancouver, Canada, TELUS International (Cda) Inc. operates as a subsidiary of TELUS Corporation, leveraging its expertise to deliver impactful digital solutions that propel client success in the rapidly evolving digital landscape.