Online ticket marketplace, specializing in live event tickets for sports, concerts, and theater events.
Vivid Seats Inc. functions as a leading online secondary marketplace for event tickets across the United States and Canada. The company operates through two primary segments: Marketplace and Resale. In the Marketplace segment, Vivid Seats serves as an intermediary connecting buyers and sellers of event tickets. Through its user-friendly website and mobile applications, the company facilitates the sale of tickets for a wide range of live events, including sports games, concerts, theater performances, and other entertainment shows. Vivid Seats leverages partnerships with distribution channels to ensure seamless ticket transactions and offers its proprietary enterprise resource planning tool, Skybox, to help sellers effectively manage ticket inventories, pricing adjustments, and order fulfillment across various resale platforms.
In addition to its Marketplace operations, Vivid Seats' Resale segment focuses on acquiring tickets for resale on secondary marketplaces. This segment plays a pivotal role in supporting the company's ongoing research and development efforts for enhancing Skybox and developing seller software and tools. By strategically acquiring tickets and providing comprehensive seller support, Vivid Seats expands its market presence and strengthens its position in the competitive ticket resale industry.
Founded in 2001 and headquartered in Chicago, Illinois, Vivid Seats continues to innovate in the ticketing industry, offering a reliable platform for both buyers and sellers to engage in secure transactions for live events. The company's commitment to technological advancements and customer satisfaction underscores its mission to provide a seamless and efficient ticket purchasing experience.