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RingCentral, Inc. is a leading provider of software-as-a-service solutions designed to enhance business communications and connectivity across North America. The company's flagship platform, Message Video Phone?, forms the backbone of its business cloud communications and contact center offerings. These solutions cater to diverse communication needs, offering high-definition voice, video conferencing, SMS, messaging, collaboration tools, online meetings, and fax services through RingCentral Office.
In addition to its robust communication suite, RingCentral also offers specialized products like RingCentral Contact Center, which provides omni-channel capabilities for collaborative customer interactions. RingCentral Engage Digital further enhances customer engagement by enabling enterprises to interact with their customers through digital channels effectively. For outbound and blended customer engagement needs, RingCentral Engage Voice offers a cloud-based platform tailored for midsize and enterprise companies.
The company serves a broad spectrum of industries including financial services, education, healthcare, legal services, retail, technology, and government sectors. Its comprehensive solutions cater to the specific communication demands of businesses ranging from small enterprises to large corporations and government agencies. RingCentral distributes its products through direct sales representatives, sales agents, resellers, and channel partners, ensuring broad market coverage and accessibility.
Founded in 1999 and headquartered in Belmont, California, RingCentral has established strategic partnerships with industry leaders like Alcatel-Lucent Enterprise and Vodafone Business. These alliances strengthen its market position and expand its reach, enabling RingCentral to innovate continuously and deliver cutting-edge communication solutions to its global clientele.
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