Provider of cloud-based communication platform services, specializing in omnichannel communications.
Cloopen Group Holding Limited, headquartered in Beijing, China, specializes in delivering comprehensive cloud communication services through its subsidiaries across the People's Republic of China. The company's offerings are centered around advanced technological solutions designed to enhance digital operations and customer engagement for enterprises. Cloopen Group provides a range of innovative platforms including River Soldier CRM, an intelligent marketing system that facilitates digital operation management, and AI vision technology aimed at improving business processes.
Among its notable technologies are the Ladder AI Kernel, which leverages natural language processing to enhance communication efficiency, and Smart IVR, an intelligent navigation robot that streamlines customer interactions. Additionally, the company offers Rongxi assistive robot technology and Rongxi sparring robot solutions, both contributing to enterprise problem-solving capabilities.
Cloopen Group's service portfolio encompasses sky counter, providing remote audio and video services tailored for enterprise use, as well as instant messaging and enterprise work center services. It also delivers robust SMS verification, international SMS, and SMS sending platform services, alongside international voice, voice notification, two-way calling, and voice verification code services.
With a diverse clientele spanning industries such as general enterprise, insurance, government, automotive, manufacturing, and logistics, Cloopen Group Holding Limited continues to innovate and expand its footprint in the cloud communication sector since its establishment in 2012. The company remains committed to driving technological advancements that optimize business operations and elevate customer engagement experiences across various sectors in China and beyond.