Provides healthcare performance measurement and improvement services, focusing on patient and employee engagement.
National Research Corporation operates as a leading provider of analytics and insights that drive improvements in patient and employee experiences across the United States and Canada. Through a comprehensive suite of subscription-based solutions, the company empowers healthcare organizations to enhance various critical aspects of their operations. These include patient experience, service recovery, care transitions, health risk assessments, employee engagement, reputation management, and brand loyalty. By delivering actionable information and detailed analysis, National Research Corporation supports its clients in making informed decisions to optimize healthcare delivery and organizational performance.
Founded in 1981 and headquartered in Lincoln, Nebraska, National Research Corporation has established itself as a trusted partner in the healthcare industry. Beyond patient and employee experiences, the company also offers market insights solutions that enable healthcare brands to track awareness, perception, and competitive differentiators. These solutions incorporate real-time assessments and segmentation tools to understand the needs, preferences, and behaviors of diverse communities effectively.
National Research Corporation's commitment extends to providing tailored experience solutions, including patient and resident experiences, workforce engagement strategies, and health risk assessments. These solutions help healthcare providers manage populations, enhance preventive care, and support safe transitions of care. By fostering transparency and governance through its offerings, the company assists not-for-profit hospital boards, health system executives, and physician leadership in making strategic decisions that drive organizational success and improve community health outcomes.