Digital experience management software company specializing in customer feedback and analytics.
Momentive Global Inc. specializes in providing Software-as-a-Service (SaaS) solutions designed to transform stakeholder feedback into actionable insights for businesses worldwide. Operating primarily under the SurveyMonkey brand, the company offers a range of survey software products that empower organizations to gather, analyze, and act upon feedback from various stakeholders.
Under its SurveyMonkey suite, Momentive Global Inc. provides versatile solutions tailored to meet different business needs. This includes the GetFeedback CX platform, which enhances customer engagement and retention through real-time feedback collection. Additionally, GetFeedback Essentials facilitates quick deployment of customer experience programs by integrating feedback gathered via email and websites directly into Salesforce CRM platforms.
Momentive Global Inc. also offers advanced solutions such as GetFeedback Pro and GetFeedback Ultimate, which expand on the Essentials platform by incorporating advanced analytics, automation, and additional integration capabilities. The company's Audience panel allows organizations to gather real-time data from targeted panelists, while its purpose-built insights solutions cater to diverse needs ranging from brand tracking to concept testing and marketing content automation.
Serving a wide spectrum of industries including financial services, healthcare, media, retail, and government agencies, Momentive Global Inc. supports organizations across the globe in making informed business decisions based on comprehensive stakeholder feedback. Founded in 1999 and headquartered in San Mateo, California, the company was formerly known as SVMK Inc. before rebranding to Momentive Global Inc. in June 2021, marking its commitment to advancing SaaS solutions for actionable insights and improved business outcomes.