Provider of AI-powered customer engagement solutions in China.
Infobird Co., Ltd operates as a leading provider of software-as-a-service (SaaS) solutions powered by artificial intelligence (AI) for customer engagement in China. The company specializes in offering cloud-based customer relationship management (CRM) services and business process outsourcing solutions to its clientele.
Infobird's comprehensive suite includes AI-driven sales force management software, featuring intelligent quality inspection and training tools that enable clients to monitor, benchmark, and enhance agent performance effectively. Additionally, the company provides digitalization solutions for consumer products and retail stores, facilitating seamless integration and operational efficiency.
Beyond its core offerings, Infobird offers a range of professional services including software license sales, data analysis, and other specialized consultancy services. These services cater primarily to corporate clients spanning diverse industries such as finance, education, public services, healthcare, and consumer products.
Established in 2020 and headquartered in Beijing, China, Infobird Co., Ltd continues to innovate and expand its footprint in the burgeoning SaaS and AI sectors. With a commitment to leveraging cutting-edge technology to drive business growth and enhance customer engagement, Infobird remains poised to address evolving market demands and client needs effectively.