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Global Blue Group Holding AG, along with its subsidiaries, specializes in technology-enabled transaction processing services across Europe, the Asia Pacific, and globally. The company operates through three distinct segments: Tax Free Shopping Technology Solutions (TFSS), Added-Value Payment Solutions (AVPS), and Complementary Retail Tech Solutions (CRTS).
Under TFSS, Global Blue offers a comprehensive VAT refund service that allows eligible travelers to reclaim value-added tax on purchases made outside their home country. This segment also includes intelligence and marketing services aimed at enhancing the shopping experience and maximizing traveler engagement.
AVPS provides innovative payment solutions such as Dynamic Currency Choice and Currency Select, allowing international shoppers to pay in their preferred currency at the point of sale (POS). The company also offers currency conversion services for POS transactions, e-commerce returns solutions, and dynamic currency conversion services at ATMs, ensuring seamless payment experiences globally.
Global Blue's CRTS encompasses ZigZag, a cutting-edge technology platform that digitizes the eCommerce returns process, providing efficient solutions for retailers and consumers alike. Additionally, Yocuda enables retailers to deliver digital receipts, enhancing customer engagement and operational efficiency.
Founded in 1980 and headquartered in Wangen-Brüttisellen, Switzerland, Global Blue continues to innovate and expand its footprint in the transaction processing industry, supporting merchants, banks, acquirers, governments, and travelers with advanced technology solutions tailored to the evolving demands of global commerce.
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