Provider of cloud-based payment solutions and financial services for educational institutions and governments.
EngageSmart, Inc. specializes in delivering Software-as-a-Service solutions designed to enhance customer engagement and streamline payment processes. Organized into two primary segments, Enterprise Solutions and SMB Solutions, the company caters to a wide spectrum of businesses across various industries.
Under its Enterprise Solutions segment, EngageSmart offers SimplePractice, an integrated platform tailored for health and wellness professionals. This comprehensive solution includes practice management tools and electronic health records, enabling practitioners to efficiently manage their operations and client interactions.
In the SMB Solutions segment, the company provides InvoiceCloud, an electronic bill presentment and payment solution. InvoiceCloud serves government agencies, utility companies, and financial services providers by digitizing billing processes, client communications, and collections, thereby enhancing operational efficiency and customer satisfaction.
EngageSmart also offers specialized platforms such as HealthPay24, designed to streamline patient engagement and payment collection for healthcare providers and medical billers. Additionally, its DonorDrive platform empowers non-profits, healthcare organizations, and educational institutions to host virtual events, manage donation campaigns, and foster peer-to-peer fundraising initiatives.
Founded in 2018 and headquartered in Braintree, Massachusetts, EngageSmart, Inc. continues to innovate and expand its suite of SaaS solutions, helping businesses of all sizes optimize their customer engagement strategies and payment processes in an increasingly digital landscape.