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8x8, Inc. is a global provider of Software-as-a-Service (SaaS) solutions specializing in voice, video, chat, contact center, and enterprise-class application programmable interface (API) services. Catering to small and mid-size businesses, mid-market enterprises, government agencies, and other organizations worldwide, 8x8 offers a comprehensive suite of unified communications, team collaboration, video conferencing, and contact center solutions.
At the core of its offerings is 8x8 Work, an integrated communications solution that includes enterprise voice services with connectivity to the public switched telephone network, video meetings, unified messaging, direct messaging, team messaging rooms, and multimedia services. The platform is designed to enhance productivity and streamline communication across organizations of varying sizes.
Additionally, 8x8 provides 8x8 Contact Center, a cloud-based solution that supports multi-channel customer interactions, improving customer service efficiency and satisfaction. The company also offers 8x8 CPaaS (Communications Platform-as-a-Service), enabling developers to embed real-time communication capabilities into their applications globally.
Founded in 1987 and headquartered in Campbell, California, 8x8 markets its services through a combination of direct sales efforts, digital advertising channels, industry conferences, webinars, and lead generation sources. Continuously evolving, 8x8 remains committed to innovating its technology stack to meet the evolving needs of businesses and organizations seeking reliable and scalable communication solutions.
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