Provider of customer experience management software for enterprises.
Sprinklr, Inc. is a global provider of enterprise cloud software solutions that cater to managing unified customer experiences across various channels. Specializing in Unified Customer Experience Management, Sprinklr's platform is purpose-built to analyze and scale unstructured customer data across present and emerging channels, seamlessly integrating every stage of the customer journey.
Key offerings from Sprinklr include Modern Research, which empowers brands to gather and act upon insights derived from contemporary channels. Modern Care facilitates the management of customer service issues by listening, routing, resolving, and analyzing interactions across both modern and traditional channels.
Additionally, Sprinklr's Modern Marketing and Advertising solutions enable global brands to effectively plan, create, publish, optimize, and analyze their organic and paid marketing campaigns across diverse digital channels. Social Engagement and Sales tools equip customers to engage with and analyze conversations, enhancing brand interactions across digital platforms.
Founded in 2009 and headquartered in New York, New York, Sprinklr continues to innovate in customer experience management, offering professional services, managed solutions, training, and consultancy to help businesses navigate and optimize their digital engagement strategies.