Mortgage servicer and provider of mortgage loan origination services, focused on helping homeowners throughout the mortgage lifecycle.
Mr. Cooper Group Inc., headquartered in Coppell, Texas, is a leading provider of comprehensive servicing, origination, and transaction-based services focused on single-family residences across the United States. Established in 2015 and formerly known as WMIH Corp., the company rebranded to Mr. Cooper Group Inc. in October 2018. It operates through two primary segments: Servicing and Originations. The Servicing segment manages a range of activities related to mortgage servicing, including collecting borrower payments, investor reporting, customer service, and loan modifications, thereby ensuring the smooth operation of underlying mortgages.
In addition to servicing, Mr. Cooper Group Inc. engages significantly in the Originations segment, which involves the direct origination of residential mortgage loans through its direct-to-consumer channel. It also acquires loans from mortgage bankers and brokers, broadening its market reach and enhancing its origination capabilities. Under the Mr. Cooper and Xome brands, the company leverages its expertise to offer a seamless customer experience and meet the diverse needs of homeowners and homebuyers alike.
Driven by a commitment to innovation and customer satisfaction, Mr. Cooper Group Inc. continues to solidify its presence in the housing finance industry. With a focus on leveraging technology and operational efficiencies, the company aims to enhance the mortgage process and deliver value-added services to its clients. As it navigates an evolving market landscape, Mr. Cooper Group Inc. remains dedicated to advancing its position as a trusted partner in residential mortgage services, emphasizing reliability, transparency, and excellence in all its operations.