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Concentrix Corporation delivers technology-infused customer experience (CX) solutions globally. The company specializes in CX process optimization, technology innovation, front- and back-office automation, analytics, and business transformation services, aiming to enhance operational efficiency and customer satisfaction for its clients.
Additionally, Concentrix offers comprehensive customer lifecycle management services, including CX/user experience strategy and design, analytics and actionable insights, digital transformation, and voice of the customer solutions. These services help organizations improve their customer interactions and overall business performance.
Concentrix serves a diverse clientele across various industries, such as technology and consumer electronics, retail, travel and e-commerce, communications and media, banking, financial services and insurance, and healthcare. The company also caters to global IPOs, social brands, and banks, providing tailored solutions to meet their specific needs.
Founded in 2009 and headquartered in Newark, California, Concentrix Corporation has grown to become a leading provider of CX solutions, leveraging technology and analytics to drive business transformation and customer satisfaction for organizations worldwide.
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